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Your new Platinum card
Experience a world of opportunity with your new Platinum card. Whether it's shopping, dining or travel, your Platinum card gives you a huge range of benefits. You'll find information on here about how to enjoy your rewards from day one, ways to enjoy special privileges that are available to Platinum cardholders, and pointers on how to stay in control of your finances.
1.25 Citibank reward points per $1 domestic spend1.
3 Citibank reward points per $1 international spend1*.
250,000 Citibank reward points cap per year, with no expiry on your points as long as your account is open.
Citibank Dining Program2 - Enjoy a free bottle of award winning wine every time you dine at participating restaurants.
Citibank Travel Program3 - Our exclusive travel booking service takes the stress out of booking your next holiday or business trip. Use your points or a combination of points plus pay to book flights and accommodation in one go.
Bonus Partners4 - Earn reward points faster with Citibank's comprehensive bonus partner program. Every time you use your Platinum card at any of our hundreds of Bonus Partners you will earn an additional three reward points for every dollar you spend.
Citibank World Privileges - Access a world of preferential treatment and benefits when you travel, with discounts at restaurants, hotels, car rentals, department stores and more. Check the Citibank website for local and international partners www.citiworldprivileges.com
Concierge Service - Access to information and assistance when planning for business or pleasure, 24 hours a day, seven days a week.
Priority Customer Service - Enjoy a dedicated customer service hotline ensuring we are available to assist your needs anytime, anywhere.
Reserved seating with Visa Front Line Access - Reserve tickets to some of the biggest concerts, hottest shows and exciting sports events before they go on sale to the public through
Visa Front Line Access.Exclusive travel and entertainment deals through Visa - From discount deals at international hotels to special VIP entertainment offers, the red carpet is always rolled out for Visa Platinum customers. Find out more at visaplatinum.com.au
* Includes spend on online overseas transactions. Reward points are earned per AUD$1 spent.
1Different reward points earn rates apply to cardholders who enrol in airline frequent flyer direct earn rewards programs. Reward points are earned, allocated, redeemed, forfeited or cancelled in accordance with the Citibank Rewards and Citibank Qantas Rewards Terms and Conditions.2Citibank's Dining Program is operated by Pinpoint Pty Ltd ABN 49 002 693 656 and Zenith Wine Agencies Pty Ltd ABN 66 128 399 717. Please visit citibank.com.au/dining for important information about how to use this program to receive a free bottle of wine.3Citibank Travel Program service call centre is operated by Pinpoint Travel Group Pty Ltd, Licence No. 2TA002974. Travel booked via the call centre must be paid in full using the customer's <Citibank Rewards> Credit Card, with a cashback processed to the value of points redeemed. Cashback on customer account may take up to 14 days. Redemption via the Citibank Travel Program call centre is available only to customers enrolled in the Citibank Rewards Program and is not available to cardholders who enrol in airline frequent flyer direct earn rewards programs. All offers are subject to availability and change without notice. Offers may vary according to itinerary options, currency fluctuations and taxes at the time of booking.4Bonus Points are earned on purchases made at participating Australian Bonus Partner retailers only. Bonus Points are not available to cardholders who enrol in airline frequent flyer direct earn rewards programs.- Standard Interest Rate
- 20.99% p.a. variable
- Cash Advance Rate
- 21.74% p.a.
- Interest Free Period
- Up to 55 days
interest-free5
- Annual Fee
- $199
- Supplementary Fee
- $90
- Additional Cardholders
- Up to 4
5The maximum 55 days interest free period applies when you pay your balance off in full for 2 consecutive months. If you carry a balance on your credit card from month to month the 55 days interest-free period does not apply and you are charged interest once you make a purchase. No interest free period is available on Cash Advances or Balance Transfers.Complimentary Purchase Cover Insurance6 - Enjoy greater peace of mind with three months of complimentary insurance against loss, theft, or accidental damage for purchases made with your Platinum card.
Extended Warranty Insurance6 - Rest easy with up to 12 months additional warranty on personal items bought with your Platinum card.
Complimentary International Travel Insurance6 and Complimentary Transit Accident Insurance6 - Take the stress out of travel with complimentary International Travel Insurance and Transit Accident Insurance when you buy your travel tickets with your Platinum card. Cover includes medical expenses, trip cancellations, personal liability and loss or damage to personal items.
Fraudshield - If we detect any irregular transactions on your Account, we will call you immediately, even if you are overseas. All you need to do is call CitiPhone Banking on 13 24 84 and provide your contact details before you travel.
Emergency Card Replacement - We will replace your card within 24 hours in Australia and 48 hours if you are overseas.
Visa payWave - the latest in secure, contactless technology. For transactions under $100, just wave your Visa payWave-enabled card in front of a Visa payWave reader and go - there's no need for a signature or PIN. If you would like to know more about Visa payWave click here.
6Purchase Cover Insurance, Extended Warranty Insurance, International Travel Insurance and Transit Accident Insurance are provided automatically to cardholders under a master agreement between Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL No. 232507 and Citigroup Pty Limited, and is subject to Terms and Conditions and exclusions available at citibank.com.au. An excess applies to Purchase Cover Insurance.Please be aware that by activating your card you are agreeing to the terms and conditions which you viewed when you applied for the card.
If you would like to view the latest version of the terms and conditions, click here and then select the 'Credit Cards' tab.
Please note, there may have been variations to the terms and conditions since you applied for the card.
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Citibank Rewards Credit Card - Signature card
Introducing the new Signature card, built on Visa's exclusive Signature platform which promises access to unique lifestyle experiences, complimentary access to airport lounges in key cities globally as well as premium servicing. Enjoy a range local and global benefits, even more reward points per dollar spent and unlimited points each year.
1.5 reward points per $1 domestic spend9.
4 reward points per $1 international spend9*.
Unlimited points per year, with no expiry on your points as long as your account is open.
Complimentary Priority Pass™ membership12 - Enjoy two complimentary lounge access passes per year to more than 600 VIP lounges through complimentary membership of Priority Pass™, the world's largest independent airport lounge program.
Citibank Dining Program2 - Enjoy a free bottle of award winning wine every time you dine at participating restaurants and receive an additional three reward points for every dollar you spend.
Citibank Take Flight3 - Our exclusive travel booking service takes the stress out of booking your next holiday or business trip. Use your points or a combination of points plus pay to book flights and accommodation in one go.
Bonus Partners4 - Earn reward points faster with Citibank's comprehensive bonus partner program. You'll balance and earn an additional three bonus points.
- Credit Card
- Bonus Points
- Classic
- 3 bonus points + 1 reward point = 4 reward points
- Platinum
- 3 bonus points + 1.25 reward points = 4.25 reward points
- Signature
- 3 bonus points + 1.5 reward points = 4.5 reward points
Citibank World Privileges5 - Access a world of preferential treatment and benefits when you travel, with discounts at restaurants, hotels, car rentals, department stores and more. Check the Citibank website for local and international partners www.citiworldprivileges.com.
Unique events13 - Have access to the best seats in the house and early access to the finest once-in-a-lifetime luxury events created and customised for Citibank Rewards Cardholders, including behind-the-scenes dining, cultural and sporting experiences.
Discounted Airport Meet & Assist service14 - Zip through the airport with a personal escort who will manage your check in, greet you at the gate and fast-track you through customs and security. Enjoy this special service at a discounted price when you book with your Signature card.
Concierge Service - Access to information and assistance when planning for business or pleasure, 24 hours a day, seven days a week.
Priority Customer Service - Enjoy a dedicated customer service hotline ensuring we are available to assist your needs anytime, anywhere.
* Includes spend on online overseas transactions. Reward points are earned per AUD$1 spent.
- Standard Interest Rate
- 20.99% p.a.
- Cash Advance Rate
- 21.74% p.a.
- Interest Free Period
- Up to 55 days
interest-free6
- Annual Fee
- $395
- Supplementary Fee
- $0
- Additional Cardholders
- Up to 4
Complimentary Purchase Cover Insurance8 - Enjoy greater peace of mind with three months of complimentary insurance against loss, theft, or accidental damage for purchases made with your Signature card.
Extended Warranty Insurance10 - Rest easy with up to 12 months additional warranty on personal items bought with your Signature card.
Complimentary International Travel Insurance11 and Complimentary Transit Accident Insurance11 - Take the stress out of travel with complimentary International Travel Insurance and Transit Accident Insurance when you buy your travel tickets with your Signature card. Cover includes medical expenses, trip cancellations, personal liability and loss or damage to personal items.
Fraudshield - If we detect any irregular transactions on your Account, we will call you immediately, even if you are overseas. All you need to do is call CitiPhone Banking on 13 24 84 and provide your contact details before you travel.
Emergency Card Replacement - We will replace your card within 24 hours in Australia and 48 hours if you are overseas.
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The wine is on us
If you're a lover of food and wine, you'll be delighted by the Citibank Dining Program.1
Every time you dine at any of our hundreds of partner restaurants you'll receive a free bottle of award winning wine when you pay with your Citibank Rewards Credit Card.
Restaurants range from those awarded hats such as Quay, Sepia and Ezard to your local favourites and have been chosen by our "Insiders" - over one hundred experts in the food industry who know it inside out, from renowned chefs like Peter Doyle and Martin Benn to food experts like Donna Hay and Maggie Beer.
Click here to find out all about the program.
Find your next dining program restaurant on the go with Citibank Mobile.
Explore a world of travel
The new Citibank Travel Program1 offers the ultimate in travel, giving you complete flexibility on how you book your next holiday.
Redeem your reward points on hotels and flights, with no blackout dates or waiting periods - so you can book today and travel tomorrow.
Take advantage of a huge range of offers, discounts and holiday packages when you pay with your Citibank Rewards Credit Card, receiving two additional reward points for every dollar you spend.
Use your reward points, credit card, or a combination of both to tailor your own unique travel experience.
Click here to find out all about the program.
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Enjoy the flexibility of Online Banking
Citibank Online is the one place where you can manage your credit card when you want, where you want. From viewing your monthly statement to redeeming your reward points, Citibank Online makes it all possible.
How to register
Getting started is simple;
Have the following information handy:Card number
ATM PIN
Create your unique User ID, Password and Challenge Response Question. These will be used each time you sign on to Citibank Online.
Start banking online.
Pay your recurring bill online.
Direct Debit is the simplest and most convenient way to pay your recurring bills. To set up Direct Debit payments, simply follow these easy steps:
Contact your service providers.
Provide your credit card details to your biller and let them know this is your preferred method of payment.Click here to for a list of common service providers.
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Bank on the move with
Citibank MobileEnjoy the convenience of banking anytime, anywhere with Citibank Mobile. Once you are registered for Citibank Online you can access Citibank Mobile from your handset using the same User ID and Password you use to sign on to Citibank Online.
What can you expect from your mobile banking experience?
- Features
- iPhone
- Android
- Other handsets
- View account information
- Transfer funds
- Pay bills
- View foreign exchange rates
- Citibank Dining Program
- Citibank World Privileges
- ATM/Branch locator
To access Citibank Mobile simply visit the Apple App or the Android Market and search for "Citibank AU" or visit mobile.citibank.com.au
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Go paperless and enjoy
the convenience of eStatementsYou can quickly and easily register for eStatements through Citibank Online and reduce the amount of mail you receive in the post. Your eStatement is emailed to your inbox as a secure attachment and stored securely online - available at anytime for quick reference.
- What are the benefits?
- Receive your eStatement as a secure PDF attachment.
- Access up to 3 years worth of statement history online.
- Your statements are stored securely on Citibank Online.
- Download your statements in PDF format when you need them.
How to register
Sign on to Citibank Online.Using the 'Account Services Menu' navigate to 'Statement Delivery Option'.Select 'Go Green' and confirm your email address.Create an eStatement password and confirm your password.
Click the 'Continue' button. -
Control your finances with
your personalised Budgeting toolPersonal Budgeting is a unique tool available to all Citibank credit card customers. This free tool allows you to set budget limits across a range of categories and then monitor this against your actual credit card purchases.
Track your spending patterns and gain an insight to how you spend your money.- What are the benefits?
- Monitor your spending against the budget limits you setup.
- Spending is categorised to make it clear where you spend your money.
- Includes a peer comparison tool so you can compare your spending habits to your peers.
- Free tool available to all Citibank credit card customers.
How to get started
Sign on to Citibank Online.Under the 'My Accounts' menu navigate to 'Credit Card'.Select 'Personal Budgeting' which appears to the left of your 'Total Balance'.
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Self service banking at your fingertips
Citibank provides you with the power to control your banking 24 hours a day, 7 days a week, wherever you are in the world. Access self service telephone banking by entering your Citibank card or account number followed by your Telephone Pin (TPIN).
Below are some key functions you can access through self service banking. For further information on self service banking visit citibank.com.au/citiphoneAccount Information, Transfer Funds & Bpay®
Order statements
Order cheque books
Order deposit books
Lost/Stolen Cards
Report lost or stolen cards
Card activation
Activate new credit cards
Activate new Citicards
New Business & General Information
Enquire about or apply for Citibank products
Other information
Application Progress
Check the progress of a recent application
How to get started
Call 13 24 84Enter your Citibank card or your account numberEnter your Telephone Personal Identification Number (TPIN)**If you do not have a TPIN please call CitiPhone on 13 24 84 and we will organise one for you.
We're more than just credit cards
By combining local expertise with the strength of Citibank's worldwide consumer banking network, Citibank also offers a leading range of financial services products, including transaction and savings accounts, foreign currency deposits, investments, mortgages and insurance.
Learn more about the products and services
Copyright © 2012 Citigroup Inc.