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employeeservicesaustralia@citi.com
General Enquiries
Australia
13 24 84
International
+61 2 8225 0615
Customers and Enquirers who are deaf or are hearing impaired or speech impaired
TTY Users: Phone 133 677 and ask for 07 3310 6067
Speak and Listen (speech-to-speech relay) users phone 1300 555 727 and ask for 07 3310 6067
Internet relay users connect to the NRS website (www.relayservice.com.au) and ask for 07 3310 6067
Fax
General - Australia
1300 301 249
General - International
+61 2 8225 5306
Investments
02 8225 5047
Insurance
1300 131 049
Mail
General
Citibank
GPO Box 40
Sydney NSW 2001
Deposit accounts
Citibank
GPO Box 40
Sydney NSW 2001
Mortgages
Citibank
GPO Box 4799
Sydney NSW 2001
Investments
Citibank - Skybranch
GPO Box 40
Sydney NSW 2001
Insurance
MetLife
GPO Box 4528
Sydney NSW 2001
Cheque payments / deposits
Credit cards
Citibank
GPO Box 749F
Melbourne VIC 8105
Ready Credit
Citibank
GPO Box 749F
Melbourne VIC 8105
Deposits
Banking Services
Citibank Pty Ltd
GPO Box 40
Sydney NSW 2001
Mortgages
Citibank
GPO Box 540
Melbourne VIC 8060
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Note to existing Citibank cardholders:
If you're an existing Citibank Online customer, you can login to Internet Banking and contact us from 'My Home' for all your enquiries.
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