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Emirates Citi World MasterCard®.

Activate your card

Congratulations. You now have the key to achieving a complete end-to-end travel experience.

The Emirates Citi World MasterCard® is more than just a credit card, it's a universal gateway that empowers you to create and control your complete travel experience from start to finish.

Once your account is approved, you will receive your credit card and Personal Identification Number (PIN) separately by mail. Once you receive your card, remember to activate by logging on to First time users must register for Online Banking then go to: Services > My Profile > Card Activation.

Register for online banking »


Call 1800 460 743 and follow the prompts.

Important information

  • Fees and charges apply. Terms and conditions apply and are available upon request. Citibank's credit criteria apply.

  • 1. An Emirates Citi World MasterCard® cardholder must be a member of the Emirates Skywards Frequent Flyer Program to earn Skywards Miles. Membership is free and subject to Emirates Skywards terms and conditions. Cash Advances, Balance Transfers and Special Promotions are excluded from this offer. A cardholder must provide their Emirates Skywards membership number to Citi in order for the Skywards Miles transfer to occur. Skywards Miles are transferred to the cardholder's Emirates Skywards account at the end of each statement cycle. Please allow up to 15 days from the end of your statement cycle for Skywards Miles to be credited into your Emirates Skywards account.

  • 2. Some restrictions may apply and subject to availability.

  • 3. Concierge Services: You will be informed of the cost and options, if available, before any booking or purchase is made for you. Concierge Services will not incur costs on your behalf unless your prior consent has been received. Any ticket purchases once authorised and confirmed by you will be deemed as non-refundable on non-exchangeable items.

  • 4. Chauffeur-drive transfers to and from Australian airports for Emirates Citi customers travelling in Economy Class on an Emirates operated flight is restricted to once per calendar year on purchasing an Emirates operated long-haul flight with an Emirates operated flight with your Emirates Citi World MasterCard® by the primary card holder. Maximum capacity per car is 2 adults, with total luggage limit of two suitcases plus one carry-on bag. Additional charges apply if a larger vehicle or infant car seat is required. Excludes Trans-Tasman flights, Skywards Miles redemption tickets, travel industry tickets and group bookings. Mileage restrictions apply for details visit This service must be booked at least 72 hours prior to departure by calling Emirates on 1300 303 777. The Emirates Citi World MasterCard® holder must be travelling on the Emirates operated flight to be eligible for the complimentary chauffer-drive service. Chauffeur-drive is provided by Emirates and their authorised third parties to Emirates Citi World MasterCard® Cardholders. Citi accepts no liability for this service.

  • 5. Each Emirates Citi World MasterCard® holder is automatically provided two complimentary Emirates Lounge vouchers per year for the Primary Cardholder to access any Emirates Lounge in Australia. To use the vouchers, the Cardholder must have purchased a ticket for an Emirates booked and operated flight and on an Emirates aircraft that they are travelling on with their Emirates Citi World MasterCard®. Entry to the Emirates Lounge in Australia prior to the Emirates flight will be granted upon presentation of a valid voucher for the Cardholder. The second voucher may be used by the Primary Cardholder on a subsequent ticket purchase for travel on an Emirates booked and operated flight and on an Emirates aircraft. Alternatively, it can be used to take along a guest departing on the same flight as the Cardholder and which the Cardholder has paid for the guest's flight ticket with their Emirates Citi World MasterCard®. Emirates Lounge Access Vouchers are not valid on Qantas Flight numbers operated by Emirates, or on any codeshare flights.

  • 6. Complimentary Insurance and Guaranteed Pricing Scheme are provided automatically to cardholders under a master agreement between Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL No. 232507 and Citigroup Pty Limited, and are subject to Terms and Conditions and exclusions available at An excess applies to Purchase Cover Insurance.

  • 7. Your liability in all cases of a lost or stolen card is limited to a maximum of A$150 unless you have contributed to the loss through such things as an excessive delay in reporting your card missing or disclosing your PIN.

  • 8. Easi-Pay: All non-password bank, building society, and credit union accounts are generally suited for Easi-Pay except credit card accounts. Please enquire at your bank before nominating an account.

  • © 2017 Citigroup Pty Limited ABN 88 004 325 080, AFSL No. 238098, Australian credit licence 238098 ("Citibank") is the credit provider and issuer of the Emirates Citi World MasterCard® Card ("Credit Card").

  • MasterCard and the MasterCard brand mark are registered trademarks of MasterCard Incorporated. PayPass and World MasterCard are trademarks of MasterCard Incorporated. World Program Terms and Conditions apply.