


-
STEP 01:
Sign the back of your new card with a ballpoint pen
-
OR
STEP 02:
To activate online log in to Citi Online at citibank.com.au,
for first time users; register at citibank.com.au/register
Go to: Services > My Profile > Card ActivationOR
-
OR
Call 1300 765 824 1300 788 264 and follow the prompts

Exclusive Benefits
-
CLEAR PLATINUM BENEFITS
Enjoy a low interest rate, up to four additional cardholders on your account at no additional cost and great offers with Visa Platinum Entertainment services.
LEARN MORE -
THE CITIBANK DINING PROGRAM
The Citibank Dining program entitles you to a free bottle of award winning wine at hundreds of partner restaurants across Australia, every time you dine and pay with your Credit Card. Conditions apply.
LEARN MORE -
CITI WORLD PRIVILEGES
Access a world of preferential treatment and benefits when you travel, with discounts at restaurants, hotels, car rentals, department stores and more.
LEARN MORE -
PEACE OF MIND
Enjoy Transit Accident Insurance, Purchase Cover Insurance, Extended Warranty Insurance and Guaranteed Pricing Scheme.
LEARN MORE
![]() |
With Citi and Samsung Pay, |
![]() |
Important Information
-
LOST OR STOLEN
In case of an emergency, simply call us on 13 24 84 13 24 84 as soon as you can and we will arrange for an emergency card replacement in 24-48 hours.
-
YOUR PIN
If you haven't done so, you will first need to register for Citi Online at citibank.com.au/register then, if you haven't set up your PIN at application you can set up your PIN via the Citi Mobile App, or on citibank.com.au.
-
A FASTER WAY TO PAY
Use Visa payWave for purchases under $100; where the VISA payWave symbol is shown.
To make transactions as simple and convenient as cash simply wave your card featuring the Visa payWave logo on the contactless terminal and be on your way.
LEARN MORE -
QUICK AND EASY ACCESS TO CASH
With your Citi Credit Card, you can access cash up to your available cash limit whenever you need it. You can withdraw up to A$1,000 per day from ATMs in Australia and overseas.

Manage Your Account
-
ONLINE BANKING
You can manage your finances when you want and where you want with Citi Online and Citi Mobile banking services.
When you first use Citi Online you'll need to register here. Once registered you can view your account information, make payments and transfer funds.
Enjoy the freedom of banking anywhere with Citi Mobile.
LEARN MORE -
E-STATEMENTS
You can have your statements emailed to you, stored securely online and available anytime just by registering for eStatements.
-
CITI ALERTS
Why not keep track of your account activity via free email and SMS notifications with the Citi Alerts service?
-
SUPPLEMENTARY CARDS
Request to have up to four additional cardholders on your account at no extra annual fee.
LEARN MORE -
MULTIPLE CARD PAYMENT OPTIONS
Easi-Pay, BPAY and Australia Post.
- BPAY: No queues, no cheques, no waiting. Paying bills with BPAY is almost too easy. Visit bpay.com.au
- Easi-Pay: Take care of your monthly credit cards automatically
- Australia Post: Drop in to the post office and pay by any number of methods.
-
DIRECT DEBIT
Simply set up your Direct Debit Payments, then sit back and relax knowing your bills are paid on time, every time.
Terms and Conditions
-
Please review the Terms & Conditions and the Credit Guide for your new Citi Clear Platinum Credit Card below.
It is important that you download and save each document for future reference as these Terms & Conditions, along with the Financial Table in your Welcome Pack, will be your credit contract with us.
Credit Card Terms and Conditions and Other Important Information Important Information about changes to your Citi Credit Card Complimentary Insurance Terms and ConditionsCONTACT US :
-
13 24 84 13 24 84|
- |
Google Play is a trademark of Google Inc. App Store is a service mark of Apple Inc.
- Privacy Policy
- Copyright © 2020 Citigroup Inc.