MANAGE YOUR APPLICATION

Useful information for managing your application.

Useful information for managing your application.

Manage your application

Managing your Citibank application couldn't be easier. Here you'll find useful information and links to complete an unfinished application, submit your supporting documents or track the status of your application.

  • If you would like to retrieve a saved credit card or loan application, simply enter your 17 digit Reference ID here. Alternatively, if you have a 12 digit reference number, you will be able to access your application directly from the link provided in the confirmation email you received.
  • If you would like to retrieve a saved Citibank Plus, Citibank Online Saver or Citibank Ultimate Saver application, simply enter your Application Reference Number here.
  • To submit your supporting documentation for an application with a 17 digit Reference ID, click here. To submit your supporting documentation for an application with a 12 digit reference number, click the link in the confirmation email you received.
  • To track the status of your credit card or loan application, simply enter your 17 digit Application ID here. Alternatively, if you have a 12 digit reference number, you will be able to check your application status directly from the link provided in the confirmation email you received.
  • You can track the status of your Citibank Plus, Citibank Online Saver or Citibank Ultimate Saver application at anytime, simply enter your Application Reference Number here.