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ATM network

Easy access to your accounts
ATM network
Accessing your accounts is easy with a Citibank Citicard or Citibank Credit Card. With over 20,000 ATMs around Australia and more than 900,000 worldwide, you can do your banking anytime, anywhere.
If you don't have an ATM PIN, or can't remember what it is, contact CitiPhone Banking on 13 24 84 to arrange for a new one to be posted to you.
ATM banking options
  • Cash withdrawals - a daily limit of up to $1,000 for Citicard withdrawals
  • Cash advances - a daily limit of up to $1,000 for Credit Card cash advances
  • Account balance details
Using your Citicard
  • Use any ATM in Australia - free of charge*
  • For Mortgage and Ready Credit accounts select the "Cheque" option
  • For Deposit accounts select the "Savings" option
Using Your Citicard Overseas
  • You can use any ATM with a Citibank, Plus, Cirrus, Star or The Exchange symbol. These symbols are displayed on the back of your card for easy reference
  • For Mortgage and Ready Credit accounts select the "Credit" option
  • For Deposit accounts select the "Savings" or "Debit" option
ATM Locations
Australia   Worldwide  
ANZ   Citibank
Commonwealth Bank   PLUS
Credit Unions   STAR
National Australia Bank   The Exchange
Westpac   Cirrus
ATMs displaying the cashcard logo    
Australia Post outlets displaying the giroPOST logo    
EFTPOS terminals    
Citibank Credit Card
Welcome at over 22 million ATMs and establishments worldwide that display the following logos:
  • Cirrus Plus
  • MasterCard
  • VISA
  • The Exchange
  • Star
Visit the following websites to find precise locations of ATMs anywhere in the world:
www.visa.com
www.mastercard.com
www.star.com
Fees and charges
There are no fees and charges for using an ATM. Transaction fees may be charged where you exceed the number of fee-free transactions for that account.
Use of your Citibank Credit Card will attract a fee when a cash advance is processed.
Customer service
If your card is lost, stolen or damaged, please contact CitiPhone Banking immediately on 13 24 84 (or +61 2 8225 0615 reverse the charge if overseas). Our Customer Service Officers are available 24 hours a day, seven days a week to assist you.
If you have a dispute resulting from ATM use, please contact CitiPhone Banking
on 13 24 84.
*Normal account transaction fees apply
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