Your browser does not support JavaScript! Pls enable JavaScript and try again.

Useful Forms and Links

 

  Citi NAB
Privacy Policy Citigroup Pty Limited Privacy Policy National Australia Bank Pty Limited Privacy Policy
Credit Reporting Policy Citigroup Pty Limited Credit Reporting Policy National Australia Bank Pty Limited Credit Reporting Policy
Financial Services Guide Citigroup Pty Limited Financial Services Guide National Australia Bank Pty Limited Financial Services Guide
Credit Guide Citigroup Pty Limited Credit Guide Credit Guide for Citi branded NAB issued products
Citi Deed Poll Citigroup Pty Limited Deed Poll NA
Our Complaints Process We are committed to making account management easier and more transparent for our customers; however we recognise that we may not always meet your expectations. Although "National Australia Bank Limited ("NAB")" is now the issuer and credit provider of your Citi-branded products, you can still contact us to make a complaint in the same way you did before NAB acquired Citigroup's consumer banking business in Australia. Find out more about our complaints process.
Mobile Wallet Terms and Conditions

Apple Pay Terms and Conditions

Google Pay Terms and Conditions

Samsung Pay Terms and Conditions

Important updates IconBe aware of impersonation scams

Please be aware of scammers impersonating merchants, banks or other reputable organisations including us, via SMS and phone calls. Never give out your personal details or your One-Time PIN to anyone, even us. If you believe you are a victim of a scam, call us on 1300 550 216.

Learn more about protecting yourself online >

 

Would you like to:Related form / link:
Apply for a Citi Credit CardView all Credit Cards
Check application statusCheck the status of your application
View the latest interest ratesCard Comparison Table
View the latest fees and chargesFees and Charges
Add an additional cardholder to your accountAdditional Cardholder Application Form
Set up Easi-Pay to make automatic repayments.Credit Card Easi-Pay Application form
Dispute a Credit Card transactionCredit Card Disputes
Find out about Complimentary Insurance and view the terms and conditionsComplimentary International Travel Insurance, Interstate Travel Inconvenience, Transit Accident, Extended Warranty, Purchase Cover and Guaranteed Pricing Scheme insurance is available on many Citi Credit Cards.
Find out more

 

Citi Credit Cards Complimentary Insurance Policy Information Booklet – effective 1 November 2023

Find out about Complimentary Mobile Phone Insurance and view the terms and conditionsMobile Phone Protection Insurance is available on eligible Citi Credit Cards.
Find out more


Citi Credit Cards Complimentary Mobile Phone Insurance Terms and Conditions
View the terms and conditions

Changes to your Credit Card Terms and Conditions and Other Important Information – effective 15 May 2024

Changes to your Credit Card Terms and Conditions and Other Important Information & Citi Rewards and Citi Qantas Rewards Program Terms and Conditions - Citi Rewards Credit Card, Citibank Gold Credit Card and Citibank Rewards Credit Card – Classic – effective 15 May 2024

Credit Card Terms and Conditions and Other Important Information

Citi Rewards and Citi Qantas Rewards Program Terms and Conditions - Citi Premier Credit Card and Citi Prestige Credit Card

Citi Rewards and Citi Qantas Rewards Program Terms and Conditions - Citi Rewards Credit Card, Citibank Gold Credit Card and Citibank Rewards Credit Card – Classic

Citi Prestige Credit Card Benefit Terms and Conditions

My Cashback Terms and Conditions

Changes to your Classic Plus Credit Card Terms and Conditions and Other Important Information & Citi Rewards Program Terms and Conditions - effective 15 May 2024

Credit Card Terms and Conditions and Other Important Information – Classic Plus Card

Citi Rewards Program Terms and Conditions – Classic Plus Card

Non-Cash Payment Facilities Terms and Conditions

Add an authorised person to your credit cardAppointment of Authorised Person Form
Our Complaints ProcessWe are committed to making account management easier and more transparent for our customers; however we recognise that we may not always meet your expectations. Find out more about our complaints process

 

Would you like to:Related form / link:
Apply for an Unsecured LoanCiti Ready Credit

Apply Online


Citi Personal Loan Plus

Apply Online
View the latest fees and chargesCiti Fees and Charges
Set up Easi-Pay to make automatic repaymentEasi-Pay
View account Terms and Conditions

Unsecured Credit Terms and Conditions and Other Important Information  

Citigroup Pty Ltd Credit Guide

Non-Cash Payment Facilities Terms and Conditions