Income Protection Insurance.
Don't just build your future. Protect it.

Income Protection Insurance. Don't just build your future. Protect it.
Income Protection Insurance.

Income Protection Insurance.

Life's good when you know you're prepared and you work hard to give your family everything they need.

Backed by AIA Australia, one of the country's leading life insurance specialists, Citibank's income protection insurance provides a safety net for you and your family should you be unable to work due to sickness or injury.

Get a Prime Income Cover quote and apply online today and you'll be covered immediately once your application is accepted.


Prime Income Cover benefits:

  • Simple application process - Apply online or over the phone, with no medical or blood tests required
  • Extensive cover - Provides up to 75% of your monthly income up to $10,000 if you are unable to work due to illness or injury
  • Premiums start from around $23.00 per week#
  • Tax deductible premiums - Your premium payments for income protection are usually tax deductible+
  • Choice of Income Benefit period - Choose six months,12 months or two years, being the maximum amount of time you could be paid for any one illness or injury
  • Choose your waiting period - Either 30 or 90 days
  • Flexible payment options - You choose what suits you with annual, monthly or fortnightly payment options
  • Provides other benefits - Also offers a death benefit, waiver of premium, premium pause and specific injury.

For further information see the Exclusions section of the Prime Income Cover Product Disclosure Statement and Policy (PDS).

#For a 35 year old Office Manager (male, non-smoker) who chooses $5,000 per month benefit, a 12 month benefit period and 90 day waiting period.

+The Income Benefit will generally be considered income replacement. Therefore the premiums may be tax deductible and benefits paid will generally be assessable as income. You should seek professional advice on your own taxation position.


Customise your Prime Income Cover policy

Prime Income Cover provides the flexibility to customise your policy to suit your needs and your budget.

Features The benefit to you:
Level of cover You can select your level of cover depending on how much of your current income* you want to protect. The insured monthly benefit can range between $1,000 to 75% of your gross monthly income earnings up to a maximum monthly benefit of $10,000.
Benefit period Choose a benefit period of six months, one year or two years. The benefit period is the maximum amount of time you will be paid for any one illness or injury.
Waiting period Choose a waiting period of either 30 or 90 days. This is the period after being diagnosed with an illness or injury that you will have to wait before your benefit period begins. Payments are then made monthly in arrears.
Built-in Benefits This cover also provides a death, waiver of premium, premium pause and specific injury benefit.

To make a claim under your Prime Income Cover, simply:

We will then send you the claims forms for you to fill in and return with supporting documentation for the event being claimed. This will include satisfactory financial evidence of your pre-claim earnings. It is also possible that medical reports and Medicare records may be required to properly assess the claim.


Click on    to expand and on    to minimise the details.

Check these Frequently Asked Questions for valuable information about Prime Income Cover.

It depends on your financial needs and individual circumstances. You need to consider the cost of paying your family's everyday expenses such as day-to-day bills, the mortgage and other outstanding debts.

The premium for the Income Benefit may be tax deductible. Tax legislation or its interpretation may change over the duration of your policy so you may need to seek independent financial tax advice and check with the Australian Taxation Office or your Accountant.

Yes, there are no long-term contracts. If you cancel within the 30 day cooling off period, and have made no claims for this period, you will receive a full refund of any premiums paid. If you cancel outside the 30-day cooling off period no premiums will be refunded if you have elected to pay fortnightly or monthly. However, we will pay a pro rata refund where premiums are paid annually and you cancel the policy before the next annual payment is due. To cancel, you can call us on 1800 042 349. Your policy does not have any savings, investment, cash or surrender value.

Yes, you are covered worldwide, subject to the terms and exclusions of your policy as detailed in the PDS. If you make a claim you will be paid in Australian dollars.

No, you can use the money where it's most needed. Funds are paid to you directly, to put towards mortgage repayments, everyday bills, or other costs of maintaining your family's lifestyle.

This is a summary of the important information you should know about Prime Income Cover. It is designed to help you decide whether to purchase or keep Prime Income Cover.

Prime Income Cover is issued by AIA Australia Limited, ABN 79 004 837 861, a registered life insurance company holding Australian Financial Services License Number 230043. The distributor of Prime Income Cover is Citigroup Pty Limited, ABN 88 004 325 080 AFSL No 238098 Australian credit licence 238098 ('Citibank'). Prime Income Cover is not a product of, nor is it guaranteed by, Citibank.

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Important information:

Citibank Prime Income Cover is distributed by Citigroup Pty Limited ABN 88 004 325 080 AFSL No 238098 Australian credit licence 238098 ('Citibank'). The issuer of this product is AIA Australia Limited, ABN 79 004 837 861, AFSL 230043. This product is not a deposit or liability of Citibank. The information provided is of a general nature and does not take into account your personal needs and financial circumstances. You should consider the appropriateness of the advice, having regard to your objectives, financial situation and needs. You should read the Product Disclosure Statement (PDS) and consider whether this product is right for you. Terms, conditions and exclusions apply as set out in the policy wording.