Citi website and Citi
Online terms

Citi website and Citi Online terms.

Citi website and Citi Online terms

National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) ("NAB") is the credit provider and issuer of Citi branded financial and credit products. NAB has acquired the business relating to these products from Citigroup Pty Ltd (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) ("Citi") and has appointed Citi to distribute and assist to administer the products.


Please read these terms and conditions carefully. By accessing this website, www.citibank.com.au, including any of the webpages located at that domain name ("Website"), you agree to be bound by the terms and conditions below. If you do not agree to the terms and conditions below, do not access this Website.

NAB and Citi do not endorse the use of cloud based financial management software providers and you must not disclose any Citi Online login details to such providers. NAB and Citi shall have no liability for any losses arising as a consequence of your use of such services.


This Website, is the property of Citi, a member of the Citigroup global financial group headed by Citigroup, Inc., incorporated in the US. Citi operates this Website on behalf of NAB.


Copyright in this Website, in the screens displaying the webpages, and in the information and material in it, and in their arrangement ("Material"), is owned by NAB unless otherwise indicated. You may download a single copy of the Material and where necessary for reference purposes, keep a temporary copy in your computer's cache and make a single hard copy of the Material. You may make such other use of the Material as is otherwise expressly authorised on this Website. Unauthorised use of the Material may violate copyright laws.


"Citi", "Citibank", "Citigroup", the Arc design and all similar trade marks and derivations thereof are used temporarily under licence by NAB from Citigroup Inc. and related group entities. The Blue Wave design is trade dress of Citigroup and is used throughout the world. Nothing displayed on the Website should be interpreted as granting any rights to use or distribute any names, logos, trademarks or service marks, without the express written agreement of Citigroup Inc.

Use of the Material

The Material and the terms, conditions, and descriptions that appear on this Website, are subject to change. Unauthorised use of Citi’s websites and systems including but not limited to unauthorised entry into Citi’s systems, misuse of passwords, or misuse of any information or material posted on a website is strictly prohibited. NAB may terminate this agreement and NAB or Citi may terminate your access to the Website at any time without notice. Not all products and services are available in all geographic areas. Your eligibility for particular products and services is subject to final determination by NAB and/or its affiliates.


This Website may contain links to websites controlled or offered by third parties (non-affiliates of NAB or Citi). NAB and Citi disclaim liability for, any information, materials, products or services posted or offered at any of the third party websites linked to this Website. By creating a link to a third party website, NAB and Citi do not endorse or recommend any products or services offered or information or material contained at that website, nor is NAB or Citi liable for any failure of products or services offered or advertised at those websites. . If you elect to link to a third party website, you will become subject to the third party’s privacy policy, which will be different from that of NAB and Citi and the third party websites may provide less security than this Website.

No Warranty

The Material, including text, graphics, links or other items on this Website, are provided "as is", "as available". Citi and NAB do not warrant the accuracy, adequacy or completeness of the Material and to the extent permitted by law expressly disclaims liability for errors or omissions in the Material. Except for warranties which cannot be excluded at law, no warranty of any kind, implied, express or statutory including but not limited to the warranties of non-infringement of third party rights, title and freedom from computer virus, is given in conjunction with this Website, and the Material.

Limitation of liability

To the extent permitted by law, in no event will NAB or Citi be liable for any loss or damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this Website or any linked site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if NAB or Citi, or their representatives, are advised of the possibility of such damages, losses or expenses. To the extent permitted by law, liability under any condition or warranty which cannot be legally excluded is limited at NAB’s option to replacement or resupply of goods or services or payment for the same.


All information submitted to NAB via this Website will be deemed and remain the property of NAB and NAB will be free to use, for any purpose, any idea, concepts, know-how or techniques contained in information a visitor to this Website provides NAB through this Website. NAB will not be subject to any obligations of confidentiality regarding submitted information except as agreed by the NAB entity having the direct customer relationship or as otherwise specifically agreed or required by law. Nothing contained in these terms and conditions will be construed as limiting or reducing the responsibilities and obligations to customers in accordance with privacy policy of NAB or Citi located at:


This Website is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to local law or regulation.

Additional terms

Certain sections or pages on this Website may contain separate terms and conditions, which are in addition to these terms and conditions. In the event of a conflict, the additional terms and conditions will govern those sections or pages.

Governing law

These terms and conditions are governed by and construed in accordance with the laws of New South Wales, Australia. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales and of the Federal Court of Australia.

Disclaimer – Individuals resident in the EU, EEA, Switzerland, Guernsey, Jersey, Monaco, San Marino, Vatican, The Isle of Man and the UK.

The products and services mentioned in this website are not offered to individuals resident in the European Union, European Economic Area, Switzerland, Guernsey, Jersey, Monaco, San Marino, Vatican, The Isle of Man or the UK. This website is not, and should not be construed as, an offer, invitation or solicitation to buy or sell any of the products and services mentioned herein to such individuals.

NAB Headquarters: NAB, 800 Bourke Street, Docklands, Melbourne, Victoria 3008, Australia