Switching over to Citi is easy. Follow these five simple steps, or feel free to contact us on 13 CITI (13 24 84) at anytime to discuss your options further.
During your application, you can transfer your balances over from your previous credit cards, depending on which card you are applying for. By transferring your balances, you can save money by reducing the interest you pay on any amounts owing however after the introductory period the rate will revert to the cash advance rate. Learn more about balance transfers.
If you have any existing direct debits, make sure you inform the service providers of your new credit card account details without delay.
After confirming the transfer of your direct debit details, notify your previous financial institution to close your old credit card account.
To make the most out of your new Citi credit card, browse through our extensive range of products and services in our Complimentary Rewards program, global discounts and deals in the Citibank World Privileges program.
You can also learn how to use credit wisely or browse through other Citi products to see how you can benefit as an existing customer.
To find out more about your card features or to get help on managing your account visit our Existing Card holder section to find the answers to your card questions. For general enquiries you can search through our comprehensive Online Service Desk, email us, or call CitiPhone on 13 CITI (13 24 84) at anytime.