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Travelling Overseas

Access to your money wherever you want, whenever you want.
Citibank gives you control of your finances no matter where you are with a global network of branches, ATMs and international support services.
International Access
Global Branch and ATM network
Access to Citibank's international network of branches and ATMs with over 20,000 ATMs and over 4,000 branches globally.
International purchases and payments
Make purchases securely online, over the phone or overseas at any of the 23 million retailers that display the Visa symbol using the Visa Debit functionality on your Citicard.
International Citibank telephone and online support
View your account online 24 hours a day, seven days a week from anywhere in the world with Citibank Online. You can also receive telephone support when overseas at anytime via CitiPhone Banking or by calling our international customer service number
+61 2 8225 0615
.
Travel protection
Before you travel, please ensure you provide us with you're travel details so we can contact you when you're overseas. Call CitiPhone on 13 24 84.
When making a purchase, by pressing the credit button when you use your Visa Debit card, you also gain access to all of Visa's security benefits such as Visa's Zero Liability policy, which protects you against unauthorised transactions.
Free Global Transfers
Our online Citibank Global Transfers allow you to transfer funds to another Citibank account in participating countries instantly2. Best of all, it's free1.
Foreign Currency Accounts
If you're relocating, travel between countries regularly or will be holding funds in a foreign currency, you might like to consider opening a Foreign Currency Account available in a wide range of currencies including USD, Euro, GBP and NZD.
Travel Insurance
Travel with complete peace of mind with Citibank Travel Insurance and know you're covered if the unexpected happens.
Citigold
Citigold is an exclusive banking and personal investment service offered to clients with $100,000 or more in deposits or investments with Citibank.
Enjoy exclusive international privileges including global travel insurance discounts, free medical advice and assistance3, pre-arrival accounts opening and preferential foreign exchange rates.
What to do if your card is lost or stolen
If your card is lost or stolen it's important you contact us as soon as possible via our international customer service number +61 2 8225 0615, 24 hours a day, seven days a week. One of our Customer Service Officers will review your recent activity, block your account to stop any fraudulent activity and issue you with a new card.
Terms and conditions apply and are available on request.

1. Free international transfers available from selected Citibank Australia accounts to Citibank accounts in over 25 countries worldwide using Citibank Global Transfers. Daily transfer limit applies. Funds are converted to the destination account currency at the exchange rate specified to you on Citibank Online before you confirm your transaction. This exchange rate includes a commission for the conversion service.

2. Subject to local regulations, transfers will normally reach the destination account almost immediately after being effected, but in some cases (depending on the availability of processing facilities at the destination) may take a maximum of 24 hours.

3. International SOS is not a Citi company. The referral services provided through International SOS are at no charge; however, you are responsible for any costs associated with medical services or evacuation services.

Details of fees charges, dispute resolution and terms & conditions are available by calling 13 24 84 or at citibank.com.au. Any advice is general advice only. It was prepared without taking into account your objectives, financial situation or needs. Before acting on this advice you should consider if its appropriate for your particular circumstances.

Citibank Global Transfers is offered by Citigroup Pty Limited ABN 88 004 325 080 AFSL 238098 ("Citibank"). ®2012 Citigroup Pty Limited. Citibank®, Citi® and Arc Design® are service marks of Citigroup Inc.
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