You'll need to activate your new Citibank Debit card before you can use it.
It's easy to do, you can either:
- Log on to Citibank Online, and select 'My Profile', and then 'Card Activation'; or
- Call CitiPhone on 13 24 84 (or +61 2 8225 0615 if you're calling from overseas) and use Self-Service Banking to activate your card. You will need to enter your Telephone PIN and date of birth.