USEFUL FORMS AND LINKS

Always available 24 hours a day,
seven days a week.

Rethink banking. Powered by Citi.

Always available 24 hours a day, seven days a week. Rethink banking. Powered by Citi.

Banking

Would you like to:	Related form / link:
Apply for a Banking product	Apply online Citibank Online Saver Application Citibank Ultimate Saver Application Citibank Plus account Application Citibank Plus Linked Savings Account Application Apply by mail Download the Application Form for all Banking Products Download the Application Form for a Term Deposit Australia Post ID form If applying for a credit card, please call CitiPhone on 13 24 84 to submit an Auspost form.
View the latest interest rates	Latest rates for Banking products
View the latest fees and charges	Schedule of Fees and Charges for all Banking products
Arrange for your salary to be directly credited into your account	Download the Salary Payment Form for Savings & Deposits accounts Print, complete and return to your employer.
Transfer regular direct credits from your old bank account to your new Citibank account	Download the Direct Credit Payment Form for Savings & Deposits accounts Print, complete and return to your merchant or service provider.
To move regular direct debit payments to your new Citibank account	Download the Direct Debit Payment Form Print, complete and return to your merchant or service provider.
Get Visa Debit access	Visa Debit Citicard opt-in Form Direct Debit Request Service Agreement
Set up direct debit to automatically pay your account	Easi-Pay application form for Home Loans
Set up direct debit to automatically pay your account	Easi-Pay application form for Lending
Set up direct debit to automatically pay your account	Easi-Pay application form for Credit Cards
Other forms	Tax File Number Notification Form Transaction Profile Indemnity Form W9 Form (Request for Taxpayer Identification Number and Certification) for US customers Citi Complaint resolution policy
View the terms and conditions	Download the Australia Dollar Accounts Terms and Conditions Download the Multi Currency Accounts and Foreign Exchange Contracts Product Disclosure Statement Accounts Not For Sale Terms and Conditions Booklet Telephone Direct Debit Request Service Agreement Non Cash Payment Facilities Terms & Conditions

Credit Cards

Would you like to:	Related form / link:
Apply for a Citibank Credit Card	Emirates Citibank Platinum Citibank Select Citibank Signature Clear Platinum Citibank Platinum
Check application status	Check the status of your application
View the latest interest rates	Card Comparison Table
View the latest fees and charges	Citibank Fees and Charges
Upgrade your card	Platinum VISA or MasterCard upgrade application form
Increase your credit limit	Download application form
Add an additional cardholder to your account	Download Additional Cardholder Application Form
Set up direct debit to automatically pay your account	Credit Card Easi-Pay application form
Protect your card	Effective 13 June 2012, International Travel Insurance, Interstate Travel Inconvenience, Transit Accident, Extended Warranty, Purchase Cover and Guaranteed Pricing Scheme Insurances CardProtect PDS
View the terms and conditions	Unsecured Revolving Credit Terms and Conditions Non-Cash Payment Facilities Terms and Conditions Citibank Rewards and Citibank Qantas Rewards Program Terms and Conditions for Citibank Rewards Credit Card - Classic, Citibank Gold Credit Card and Citibank Rewards Credit Card - Platinum Cardholders Citibank Rewards and Citibank Qantas Rewards Program Terms and Conditions for Citibank Rewards Credit Card - Signature and Citibank Select Credit Cardholders Credit Card disputes CitiBusiness Rewards Terms and Conditions Emirates Citibank Platinum Card Citi Miles Program Terms and Conditions Credit Guide Your guide to understanding interest on your Citibank Credit Card Electronic Funds Transfer Code of Conduct (EFT Code) and Chargebacks Telephone Direct Debit Request Service Agreement

Lending

Would you like to:	Related form / link:
Apply for a Citibank Loan	Personal Credit APPLY ONLINE Ready Credit APPLY ONLINE Ready Credit - Fixed Payment Option APPLY ONLINE
View the latest fees and charges	Citibank Fees and Charges
Add an additional signatory to your account	Personal Credit Additional Signatory form Ready Credit Additional Signatory form Business Credit Additional Signatory form
Set up direct debit to automatically pay your account	Easi-Pay application form for Lending products
Get Visa Debit access	Visa Debit application form
Order a deposit / cheque book	Cheque book application form
Protect your loan	CardProtect Product Disclosure Statement
View the terms and conditions	Unsecured Revolving Credit Terms & Conditions Electronic Funds Transfer Code of Conduct (EFT Code) & Chargebacks Non Cash Payment Facilities Terms & Conditions Telephone Direct Debit Request Service Agreement Personal Loan Terms & Conditions
Request a Personal Credit / ReadyCredit / Business Credit Cheque book Request a Personal Credit / ReadyCredit / Business Credit Limit Increase	Please call us on 13 CITI (13 24 84) for these requests and a Customer Service Operator will be happy to assist you.

Home Loans

Would you like to:	Related form / link:
Flexible products to meet your needs	Home Loan Brochure
Start applying now in two easy steps	Start applying now in two easy steps
Enquire about a new Citibank Home Loan	New Citibank Home Loan enquiries
Enquire about your existing Citibank Home Loan	Existing Citibank Home Loan enquiries
Compare all residential home loans	Residential Home Loans Comparison Table
Find out how interest is calculated on your Standard or Revolving Home Loan	Home Loan Interest Guide
Find out which payment option is best	Home Loan Repayment Option Guide
Download the Citibank Home Loan Facility Agreement Terms and Conditions	Terms and Conditions Mortgage Plus Package Terms and Conditions
Find out the latest interest rates	Residential Home Loans Rates
Find out the fees and charges for residential home loans	Residential home loans fees & charges
Additional Signatory form and Authority to Operate form	Additional Signatory form and Authority to Operate form
Change your name on your home loan account	Citibank Home Loans Name Change Forms
Set up direct debit (Easi-Pay) to automatically pay your account	Home Loans Direct Debit Request Form
Get Visa Debit access	Visa Debit Citicard opt-in form
Increase your credit limit Redraw any extra repayments you have made Switch to a different Citibank home loan Switch between variable and fixed rates Split your loan into multiple accounts Substitute, add or replace the property(ies) securing your loan Release a guarantor to your loan Release a guarantor to your loan Change your Citibank Home Loan Power interest rate option Change the term of your loan Extend the interest only period	Change to Home Loan Form
Payout or release your home loan	Request for Home Loan Discharge form

Insurance

Credit

Credit

Would you like to:	Related form / link:
Get a quote online/apply for an insurance product	Protect my Credit Credit Card Repayments CardProtect CardGuard Mortgage Repayments Personal Loan Repayments
Product Disclosure Statement	Protect my Credit Credit Card Repayments CardProtect CardGuard Mortgage Repayments
View the Financial Services Guide for insurance products.

Possessions

Would you like to:	Related form / link:
Get a quote online/apply for an insurance product	Protect my Possessions Home Investment Property Business Car Boat Caravan and Trailer
Product Disclosure Statement	Protect my Possessions Home Prestige Home Insurance Classic Home Insurance Vital Home Insurance Investment Property Car Prestige Motor Insurance Classic Motor Insurance
View the Financial Services Guide for insurance products.

Income

Income

Would you like to:	Related form / link:
Get a quote online/apply for an insurance product	Protect my Income CoverPlus Income Protection
Product Disclosure Statement	Protect my Income CoverPlus Income Protection
View the Financial Services Guide for insurance products.

Family

Family

Would you like to:	Related form / link:
Get a quote online/apply for an insurance product	Protect my Family Life CoverPlus Life Pure Life Accident SelfGuard Critical Illness CoverPlus Critical Illness Income CoverPlus Income Protection Cash Assist
Product Disclosure Statement	Protect my Family Life CoverPlus Life Pure Life Accident SelfGuard Critical Illness CoverPlus Critical Illness Income CoverPlus Income Protection Cash Assist
View the Financial Services Guide for insurance products.

Travel

Travel

Would you like to:	Related form / link:
Get a quote online/apply for an insurance product	Protect my Travel One Trip Travel Insurance Frequent Traveller Insurance Seniors Travel Insurance Seniors Frequent traveller Insurance
Product Disclosure Statement	Protect my Travel One Trip Travel Insurance Frequent Traveller Insurance Seniors Travel Insurance Seniors Frequent Traveller Insurance
View the Financial Services Guide for insurance products.