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| Home>Newsroom>February 2009 |
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| Media release 09 February 2009 |
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| Newsroom |
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| Citibank helps Victorian fire victims |
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| February 2009: Citibank is offering immediate financial relief to customers affected by the Victorian fire disaster.
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| The Citibank Disaster Relief Program ensures customers receive immediate assistance. Citibank will also work with individual customers on a case-by-case basis for longer-term solutions. |
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| The Citibank Disaster Relief Program includes: |
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- Suspension of mortgage payments for up to three months
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Restructure of personal loans, if needed
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Temporary credit line increases may also be available to meet unexpected costs
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Waiver of fees for customers requiring early redemption of term deposits
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Citibank is also working with insurance third-party partners for assistance with insurance claims
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| All customers will be treated on a case-by-case basis with a view to providing ongoing support tailored to their needs.
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| Affected customers seeking assistance should call 13 24 84. |
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| Citibank is also matching employee donations to the Red Cross Fire Disaster program for the Victorian Bushfire Appeal. |
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| Customers can donate to the Red Cross appeal online at www.redcross.org.au or by calling 1800 811 700. |
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| Media enquiries: |
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| Erin Campbell: T: (02) 8225 1658 M: 0438 285 152 erin.campbell@citi.com |
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| Kristen Kaus: T: (02) 8225 1631 M: 0421 380 773 kristen.kaus@citi.com |
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