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| Home>Banking>International Banking> Transferring Money |
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| Using its strength as a global bank Citibank makes international banking simple and convenient with fee free international funds transfers from Australia, free international ATM withdrawals4 and global view of accounts giving you a single view of your accounts in other countries1. |
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| Citibank offers the following services for fund transfers: |
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| Compare Citibank Fund Transfer options. |
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Available destinations |
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Fees, charges and timing |
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Citibank Global Transfers |
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Sending funds instantly between Citibank accounts in participating countries. |
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- Free from Australia (other Citibank's may charge to send to Australia).
- Instant2.
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Transfer Money Abroad
* This service is fee free for Citibank Plus customers. |
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Sending funds of up to $100,000 to any non-Citibank account worldwide. |
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- Any Citibank or non-Citibank account.
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- $25 per outward transfer from your Citibank Australia account.
- $10 per incoming transfer to your Citibank Australia account.
- 3-5 business days to be processed from your Australian bank account.
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Manually Initiated Funds Transfer (MIFT)
* This service is fee free for Citibank Plus customers. |
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Sending funds over your daily limit, domestically or internationally to any other bank account. Available through your Relationship Manager or Citiphone on13 24 84. |
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- Any Citibank or non-Citibank account.
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- $25 per outward transfer from your Citibank Australia account.
- $10 per incoming transfer to your Citibank Australia account.
- 3-5 business days to be processed from your Australian bank account.
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| Manually Initiated Funds Transfers (MIFT) |
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| If you are looking to transfer an amount of money outside of your normal bank account limit you are able to set up a manually initiated funds transfer.
If you regularly transfer to the same account you are able to complete a MIFT authority form which will tell us how to accept transfer instructions from you. |
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| To complete a MIFT Authority form please call Citiphone on 13 24 84, or visit your nearest branch. |
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| Citibank Global Transfers is an easy and cost effective way to send and receive funds internationally. |
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| Features include: |
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- Free global transfers to Citibank accounts overseas3 with just a few clicks of Citibank Online.
- More than 25 participating Citibank countries worldwide.
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| Use Citibank Online to instantly transfer funds from your AUD account in Australia to a participating Citibank account overseas2. |
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| To take advantage of this service, you require an eligible Citibank account in the country you wish to transfer to. |
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| Looking to open an account overseas? |
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| Relocating Citigold client |
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Please contact your Relationship Manager to find out more about our Global Banking Services. |
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| Indian clients |
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Please contact our Non Resident Indian Unit at +61 2 8225 0550 to find out how we can assist you. |
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| All other customers |
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Please locate and contact Citibank in the destination country you wish to open an account. |
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| Free Citibank Global Transfers are available to the following countries: |
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- Bahrain
- Belgium
- China
- Colombia
- Egypt
- Germany
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- Greece
- Guam
- Hong Kong
- India
- Indonesia
- Jersey
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- Korea
- Malaysia
- Mexico
- Pakistan
- Philippines
- Poland
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- Singapore
- Spain
- Taiwan
- Turkey
- United Arab Emirates
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- United Kingdom
- United States
- Vietnam
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| Using Citibank Global Transfers is easy and cost effective. Follow these simple steps to transfer money instantly to more than 25 countries in the Citibank global network. |
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| Log onto Citibank Online |
| Obtain your overseas payee's name, destination country and their Citibank account number and sign onto Citibank Online at citibank.com.au. |
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| Add a payee |
Add a new payee by selecting the payee type as Overseas Payee Citibank Account and choose your destination from the drop down list of options.
Add payee's details as requested. |
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| Activate your payee |
| Activate your payee via the Quick Navigation on the right hand side of your screen. Select Activate Payee and enter your Online Authorisation Code (OAC) sent to your mobile (alternatively, a payee can be activated by contacting Citiphone on 13 24 84). |
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| Send your Citibank Global Transfer |
- Go to Make a Payment / Transfer under Quick Actions on the right hand side of your screen.
- Select the two Citibank accounts you want to send and receive funds from.
- Enter the amount you would like to send.
- Review the transaction details, if applicable, Confirm and Pay.
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| Sending funds from your Citibank Plus is free1. Other Citibank's may charge a transfer fee. Please check with the local Citibank you are transferring from or to before sending. |
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| Transferring money to non-Citibank accounts overseas through Citibank Online (charges apply) |
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| Transfer Money Abroad is a convenient way to send money to a non-Citibank account overseas. Please note that a $25 charge applies.No fees apply for Citibank Plus accounts. View our Schedule of Fees for more information. |
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| Log onto Citibank Online |
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| Obtain your overseas payee bank account details, destination country and sign onto Citibank Online at citibank.com.au. |
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| Add a payee |
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| Add a new payee by selecting the payee type as Payee in Another Country and enter the payee's account and bank details. |
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| Activate your payee |
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| Activate your payee via the Quick Navigation on the right hand side of your screen. Select Activate Payee and enter the Online Authorisation Code (OAC) sent to your mobile. If you can not access your mobile, you can also activate your payee by contacting Citiphone on 13 24 84. |
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| Request an international transfer |
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- Go to Payments and Transfers and Transfer Money Abroad under Quick Navigation on the right hand side of your screen.
- Select the two Citibank accounts you want to send and receive funds from.
- Enter the currency, amount and payee's address.
- Review the transfer summary and if details are correct Confirm and Pay.
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| Confirmation call |
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| If this is your first time making an international transfer through Citibank Online, you will receive a phone call to confirm the details of your transfer shortly after processing online. Have your account and transfer details ready. |
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| This process applies for all transfers of up to $100,000. For amounts over $100,000 please contact your Relationship Manager or Citiphone on 13 24 84. |
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| What is a SWIFT code? |
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| When sending funds from an overseas account into an Australian Citibank account, you will need to know our SWIFT code. |
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| A SWIFT code is a bank identification code that is internationally recognised. These codes are commonly used to identify the banks involved in sending money internationally. Individual countries also have their own sets of codes which are used to identify banks. |
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| For your reference, Citibank Australia's SWIFT code is CITIAU2X. |
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| Please note, a $10 incoming transfer fee applies to receive telegraphic transfers into your Citibank Australia account. |
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Terms and conditions apply and are available on request.
1. Applies to Citibank accounts with online access only. Global view of accounts is a service offered to Citibank customers via Citibank Online. Through global view of accounts, a Citibank customer's internet banking home page will provide a summarised view of all Citibank accounts in each participating country. To perform further transactions, click on the link of the bank account you wish to transact on, and sign in using your log in details for that country.
2. Subject to local regulations, transfers will normally reach the destination account almost immediately after being effected, but in some cases (depending on the availability of processing facilities at the destination) may take a maximum of 24 hours.
3. If your account has a limited number of fee-free withdrawals, the standard $2 excess withdrawal fee will apply when you exceed your limit. There are unlimited fee free withdrawals from Citibank Plus accounts. Free international transfers available from Citibank Australia accounts to select Citibank accounts in over 25 countries worldwide using Citibank Global Transfers. Daily transfer limit applies. Funds are converted to the destination account currency at the exchange rate specified to you on Citibank Online before you confirm your transaction. This exchange rate includes a commission for the conversion service. When sending a Citibank Global Transfer to Australia, the overseas Citibank may charge a transfer fee. Please check with the local Citibank you are transferring from before sending. Citibank Global Transfers are available from all Australian Dollar accounts with access to Citibank Online, excluding Term Deposits and Citibank Online Saver. Global Transfers to Citibank Colombia are not instantaneous due to local regulations.
4. Non-Citibank and non-Partner* ATM owners may charge you a fee for use of their ATMs. *Partner ATMs include Westpac branded, St. George, Bank of Melbourne and Bank SA ATMs within Australia.
Details of fees, charges, dispute resolution and terms & conditions are available by calling 13 24 84 or at citibank.com.au. Any advice is general advice only. It was prepared without taking into account your objectives, financial situation or needs. Before acting on this advice you should consider if its appropriate for your particular circumstances.
Citigroup Pty Limited ABN 88 004 325 080 AFSL 238098 ("Citibank"). ©2012 Citigroup Pty Limited. Citibank®, Citi® and Arc Design® are service marks of Citigroup Inc. |
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