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Emirates Citibank Platinum |
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Your Emirates Citibank Platinum Card brings the world closer, sooner |
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The Emirates Citibank Platinum Card is perfect for those who love to travel. Winner of Money Magazine's award for Best International Frequent Flyer Program 2011 and awarded a 5 star CANSTAR CANNEX rating for Outstanding Value^ - this card is packed with great travel rewards and complimentary benefits. |
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For a limited time only, you can save with 0% p.a. for 7 months on balances transferred**. And, if you apply today, you will also receive 4 Skywards Miles per $1 spent5. |
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Enjoy additional benefits, such as complimentary Emirates lounge access2, complimentary Emirates chauffeur-drive to and from the airport1 and complimentary international travel insurance, extended warranty insurance and purchase cover7. |
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Apply online now to enjoy more of the world with the Emirates Citibank Platinum Card. |
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 Apply Now |
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| Suitable if you'd like: |
 | Luxury | | | | One complimentary chauffeur driven ride per year to and from the airport when flying Emirates1 | | One complimentary lounge pass (for two) per year for any Emirates Lounge in Australia when flying Emirates2 | | Complimentary access to the Marhaba Airport Lounge in Dubai2 |
| | Flexibility | | | | Freedom to redeem Skywards Miles on flights with Emirates and their partner airlines, as well as at affiliated hotels, car rental businesses and luxury merchandise from The Emirates High Street4 |
| | Best in class offer | | | | Limited offer for new applicants - Earn 4 Skywards Miles for every $1 spent up to 25,000 Miles5 (then reverts to the normal earn rate of 1.5 Miles for every $1 spent) | | Convenience of automatic miles transfer into your Skywards account each month6 | | High credit limits of up to $100,000* | | Receive a low introductory rate of 0% p.a. for 7 months on balance transfers, after the 7 month introductory period the rate will revert to the cash advance rate** | | Complimentary international travel insurance for you and your family7 | | Complimentary purchase cover, extended warranty and transit accident insurance7 | | Platinum Concierge to provide you with information and assistance for both business and pleasure from anywhere in the world, 24 hours a day, 7 days a week. |
| Up to 25% off at various retail outlets with Citibank World Privileges |
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| Flexibility | | | Balance Transfer Rate |  |
| 0% p.a. for 7 months**Cash Advance Rate after 7 months | | Standard Interest Rate | |
| 20.99% p.a. | | Cash Advance Rate | 21.24% p.a. | | Interest Free Period | |
| Up to 55 days interest-free3 | | Maximum Credit Limit | |
| $100,000* | | Annual Fee | |
| $229 | | Supplementary Fee | $90 |
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| | | | | Qualification | | | Minimum Income Requirement | $40,000 p.a. | | Minimum Age | 18 | | Additional Cardholders | Up to 4 | | Additional Cardholder Minimum Age | 16 |
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| | | | | Manage your Account | | | Accessibility | | Citibank Online | | CitiPhone banking | | | ATM | |
| | EFTPOS | | | Australia Post | |
| | | Over the counter | |
| | Worldwide acceptance at over 22 million locations |
| | Payment Methods | | Citibank Online | | | | Automatic Direct Debit (Easi-Pay) | | Funds transfer | | BPAY |
| | CitiPhone Banking | | Australia Post |
| | Statement Frequency | Monthly | | Statement Delivery | Online e-Statements or by mail |
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| | | For more information on the fees and charges involved with any Citibank Credit Card, click here to view the Citibank Fees and Charges | | | To find out how interest is calculated and charged, download Your guide to understanding interest on your Citibank Credit Card (Adobe PDF, 79.1kb). |
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| Rewards | | | Citi Miles Program | |
| 1.5 Citi Miles per $1 spent on retail purchases5 (automatically converted into Skywards Miles and transferred to your Skywards account) | | Skywards Frequent Flyer | |
| 1.5 Citi Miles = 1.5 Skywards Miles |
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| | | | | Privileges | | | Citibank World Privileges | Get up to 25% off special offers through Citibank World Privileges | | Personal 24 Hour Concierge | | Services | |
| Yes, please call 1800 460 743 | | Extended Warranty4 | |
| Yes | | Special Offers & Discounts | Exclusive tickets to theatre, dance, musicals, sporting events, dinner and travel packages, sightseeing tours and more. |
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| The Emirates Citibank Platinum Card is the perfect travelling companion for frequent flyers. |
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| For a limited time, receive 4 Skywards Miles per $1 spent5 (up to 25,000 miles). |
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| Calculate how many miles you can earn with this multi award winning credit card^. |
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New Zealand |
from 25,000 |
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South East Asia |
from 45,000 |
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Europe |
from 95,000 |
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| Security | | | Photocard | No | | Digital Signature | No | | Fraudshield® | |
| Yes | | Yes | | 24/7 Customer Service | Yes | | Complimentary Purchase Cover7 | |
| $200,000 | | Emergency Card Replacement | Yes | | Complimentary International Travel Insurance7 | Yes | | Complimentary Transit Accident Insurance7 | Yes | | Emergency Travel Assistance7 | |
| Yes |
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| Applying for a Citibank Credit Card is simple. The application process should take less than 10 minutes to complete if you have all your personal information ready. You will receive a response in 60 seconds after submitting the form. | | | To be eligible, you must meet the following criteria | | | | Have a good credit rating. | | Earn taxable income of $40,000 per year or more. | | Are a permanent Australian resident. | | If you are an existing Citibank Credit Cardholder, you must have held your current Citibank account for at least 9 months before you can apply for another Credit Card. | | Please note that if you do not satisfy all these criteria, we apologise, but you will not be eligible for an Emirates Citibank Platinum Card at this time. |
| | Information required when applying online | | | | Your personal details | | Your contact details | | Driver's licence number (if you have one) | | Current residential status (and previous residential details if you have been at your current address for less than 3 years) | | If renting or boarding, your landlord or real estate agent's details | | Contact details of a relative or friend not living with you | | | Your financial position | | Your employer's address and switch telephone number (as listed in the White Pages) | | Annual and monthly income (before and after tax) | | Contact details for your accountant if self-employed | | The value of your home and car, if applicable, and any other assets | | Types and amounts of other income (e.g. rental income) | | Details of your main expenses, including the current balances owing on your Credit Cards, loans and investment mortgages | | If you plan to transfer a balance from another financial institution, please provide us with key details of that account, including: the name the account's held in; the type of card/account; the card/account number; the amount to be transferred and the issuing organisation's name and address. |
| | Speed-up your Credit Card application | | | | To streamline approval, ensure you give us a contact phone number that we can call you on easily. You can also contact your payroll department (or accountant if you're self-employed) in advance to ensure they're ready and willing to confirm your income details when we call for verification. |
| | Check your application status online | | | | Once you've submitted your online application, you'll receive a confirmation email containing your 9-digit Application Reference Number, which you can use to check the status of your application online |
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| What is the Citi Miles Program? | | | The Citi Miles Program is a rewards program offered by Citibank for Emirates Citibank Platinum cardholders, where 1.5 Citi Miles are earned for every $1 spent on retail purchases (up to 150,000 miles per annum from the date of application).
The Citi Miles are automatically transferred to your Skywards account at the end of each statement cycle, becoming Skywards Miles (1 Citi Mile =1 Skywards Mile). Once transferred, the Skywards Miles can be used to redeem flights (domestic or international on Emirates and its partner airlines), hotels stays or products from The Emirates High Street. |
| | | Citi Miles Program FAQ | | How are my Citi and Skywards Miles earned and transferred? | | | | At the end of your statement cycle, the number of Miles earned from retail purchases are calculated using the conversion rate of 1.5 Citi Miles for each $1 spent. The Citi Miles earned will be transferred into Skywards Miles and credited to your Skywards account within 15 days after the close of the statement cycle. Citi Miles can only be transferred at the end of your statement cycle. |
| | Is Skywards membership required? | | | | Yes. In order for Citi to transfer Skywards Miles to your Skywards account, you must provide us with your Skywards membership number either on your application form when applying for your Emirates Citibank Platinum Card or by calling Citiphone on 1800-460-743. To apply for Skywards membership or to view the full terms and conditions, please visit www.skywards.com. Membership is free. |
| | If there are additional cardholders on my account, who receives the additional Skywards Miles? | | | | Skywards Miles may only be transferred to the primary cardholder's Skywards account regardless of who purchased the retail transactions. |
| | What can Skywards Miles be redeemed for? | | | | Skywards Miles can be redeemed for | | International flights
Emirates offers direct flights to many cities across Asia, Europe and New Zealand, including flying to 22 destinations in Europe from Australia (6 of these within the UK). Redemption rates are highly competitive versus other airlines. Please visit
http://www.skywards.com/Mileage_Calculator.aspx to view the redemption rates for Emirates flights.
In addition, Skywards Miles can also be used to redeem for international flights with other Skywards partners. For more details, please visit www.skywards.com | | Hotels and tours
Skywards Miles can also be redeemed with hotels, car rentals and other leisure and lifestyle partners. | | The Emirates High Street4
The Emirates High Street is an exciting new offering that allows Skywards members to use their Skywards Miles to purchase products and once-in-a-lifetime experiences. There is something for everyone - from Lego toys for the kids, to a Frauscher Motor Yacht for yourself. What's more, purchases can be delivered to any one of more than 60 countries across the globe.
For added convenience, you can make purchases using Skywards Miles, cash (with your Emirates Citibank Platinum Card) or a combination of Miles and cash
Simply visit www.emirateshighstreet.com to see what's on offer. If you don't have online access, you can call 1300 766 116 for help with your purchase. |
| | How do I redeem with my Skywards Miles? | | | Flights, Hotels and Tours
To redeem your Skywards Miles log onto your Skywards account at
www.skywards.com and follow the instructions.
The Emirates High Street
Visit The Emirates High Street website at www.emirateshighstreet.com. View the products on offer and choose the one you would like. To choose payment options (cash, cash plus Miles, Miles only) click the "calculate" link which will appear next to each product's photo and also on the screen when you click "add to shopping cart". If you opt to use cash plus Miles or Miles only, when you check out, the website will prompt you to enter your Skywards membership number and the applicable Skywards Miles will be deducted from your Skywards account as payment.
For all other queries relating to Skywards, please call the Service Centre on 1300 555 551 |
| | What are the special features9 of the card? | | | | The special features of the card include Emirates Lounge access, chauffeur-driven transfers and access to the Marhaba Lounge. |
| | How do I access Emirates Lounges in Australia? | | | Each Emirates Citibank Platinum Cardholder is automatically provided one complimentary Emirates Lounge Voucher per year for the Primary Cardholder and one guest to access any Emirates Lounge in Australia when travelling on the same Emirates flight that you have purchased with your Emirates Citibank Platinum card.
Entry to the Emirates Lounge in Australia prior to your Emirates flight will be granted upon presentation of a valid voucher for the Cardholder and their guest. Emirates Lounges are administered by Emirates and/or third parties for Emirates. |
| | How do I book the chauffeur-driven transfer? | | | Chauffeur-driven transfers to and from Australian airports for Emirates Citibank customers travelling in economy class on an Emirates flight is restricted to once per annum on purchasing an Emirates long-haul flight with your Emirates Citibank Platinum Card.
Maximum capacity per car is 2 adults, with total luggage limit of two suitcases plus one carry-on bag. Additional charges apply if a larger vehicle or infant car seat is required. Excludes Trans Tasman flights, Skywards Miles redemption tickets, travel industry tickets and group bookings.
Mileage restrictions apply for details visit www.emirates.com/au.
This service must be booked at least 72 hours prior to departure by calling Emirates on 1300 303 777.
The Emirates Citibank Platinum Cardholder must be travelling on the booked flight to be eligible for the complimentary chauffer drive service.
Chauffeur-drive is provided by Emirates and their authorised third parties to Emirates Citibank Platinum Cardholders. Citibank accepts no liability for this service. |
| | How do I gain entry to the Marhaba Lounge in Dubai? | | | Complimentary access to the Marhaba Lounge in Dubai Airport (Up to four hours, charges may apply for additional hours) is provided by MasterCard to Emirates Citibank Platinum Cardholders. upon presentation at the lounge of their Emirates Citibank Platinum Card, and is subject to the Marhaba Lounge's conditions of use.
For more information on Marhaba lounge, go to www.marhabaservices.com
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| | Can I use Citibank or Skywards Miles to redeem for items from the Citibank Rewards Program? | | | | No, the Citi Miles Program and the Citibank Rewards Program are two separate programs. Skywards Miles, Citi Miles and Citibank Reward Points are not combinable or transferable. |
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| Apply Now |
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| About Emirates | Emirates currently operates 63 flights per week from four cities in Australia to Dubai which will increase to 70 flights by October 2011. As one of the fastest growing airlines in the world, Emirates now flies to over 100 destinations worldwide across six continents including New Zealand, Asia, the Middle East and 27 destinations in Europe. With one of the youngest fleets in the sky, Emirates is among the most technologically advanced and environmentally friendly airlines. Complementing this modern fleet is a highly trained, international cabin crew, delivering a service that is designed to pamper you from the moment your journey begins.
To learn more about Emirates, please visit the Emirates website at www.emirates.com/au | | | | About Skywards | Skywards, the award-winning frequent flyer programme from Emirates, offers three tiers of membership - Blue, Silver and Gold - with each membership tier providing exclusive privileges.
Skywards Miles are earned when flying Emirates or any of its partner airlines, on retail purchases on your Emirates Citibank Platinum Card and when transacting with other Skywards partners. Skywards Miles can be redeemed for an amazing range of rewards. Skywards redemption rates for flights include:
| New Zealand from 25,000 Skywards Miles | | Southeast Asia from 45,000 Skywards Miles and | | Europe from 95,000 Skywards Miles |
Launched in 2000, Skywards continues to attract new members extending its membership base to over six million members in more than 200 countries worldwide.
To learn more about the Skywards, and to apply for membership, please visit Skywards' website at www.skywards.com. Membership is free. |
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| Fees and charges apply. Terms and conditions apply and are available upon request. |
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