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| 1. Agree to Terms and Conditions |
| 2. Your personal details |
| 3. Your linked account details |
| 4. Confirm your details |
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| Additional Information |
| What systems requirements will I need to complete the application? |
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Recommended software and browser requirements We recommend you use a PC and internet connection with the following minimum requirements to ensure a secure internet banking session. |
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Up to date operating system and browser software. |
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A browser that supports 128-bit encryption and JavaScript. |
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Some Macintosh users may experience difficulties using Citibank Online. |
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Up to date anti-virus software on your computer to safeguard against viruses being downloaded onto your computer. |
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A personal firewall to stop unauthorised access to your PC. |
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You will also need to have Adobe Acrobat installed on your PC, which you can download here |
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| For Existing Customers |
| All Existing Customers will require Internet Banking Log-in details. If you’re an existing customer and don't have Internet Banking access, please complete the new customer application form. If you are an existing customer and have not previously provided us with identification, you may be required to do so. |
| Unsure if you are an existing Citibank customer? |
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I am an existing Citibank customer but have not used Citibank Online Internet Banking before? |
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If you have a 16-digit Citicard/ Credit card/ Internet Access Card and ATM PIN/ Internet PIN please select the 'Existing Customer' option. If you don't have any of these items please select the 'New Customer' option. |
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I closed a Citibank account recently? |
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As you are not currently a Citibank customer please select the 'New Customer' option. |
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| I am an existing Citibank customer but have forgotten my Internet Banking Log-in details? |
| Need assistance? Call 13 24 84 or if overseas +61 2 8225 0615 24 hours a day, 7 days a week. |
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| What happens after I submit the application? |
| Once you've submitted your online application, you'll receive a confirmation email containing your Account Reference Number and any next steps. |
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