Existing customers

 
  Maximise your Citibank Mortgage
   
  Your mortgage will stay with you a while - so we want to make sure it's the right one. Which is why we've put together the following information and useful tips to ensure you get as much value from your Citibank mortgage as possible.

Once a year, we also suggest you take a 'Mortgage Health Check' to double-check that your loan's still right for you and your changing circumstances. It's free: call us on 1300 131 127, between 9am and 5.30pm EST, Monday to Friday.


 
Enquire about your existing
Citibank Mortgage
Online
Sign on to Citibank Online
Email us
By phone
Call us on 1300 131 127
Contact your mortgage broker
Make repayments or
access extra funds
Make an additional repayment
Increase your credit limit
Redraw any extra repayments you have made
Add a signatory
Authorise an additional signatory to operate your account
Get Visa Debit access
Apply for a Visa Debit access card
Set up direct debit (Easi-Pay) to automatically pay your account
Mortgages Direct Debit Request Form
Changes to your mortgage
Change your name on your mortgage account
Other changes to your mortgage
Payout or release your mortgage
View our frequently asked questions for managing your home loan
Mortgages Frequently Asked Questions
Managing your loan
Additional repayments
Limit increase
Changes & Redraw
Payout or Release
View our useful tips and guides on how to maximise your Citibank Mortgage
•  View our glossary of terms
Contact Us
•  Email us
•  Visit a branch
•  Existing customers - Call us on 13 24 84 (available 24 hours a day, 7 days a week)
•  New customers - Call us on 1300 361 922 (Mon to Fri, 9am to 5pm AEST)
   
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